4 4 3 Grolar:Exchange Configuration

From SEPsesam
Jump to: navigation, search
Other languages:
Deutsch • ‎English

Copyright © SEP AG 1999-2021. All rights reserved.

Any form of reproduction of the contents or parts of this manual is allowed only with the express written permission from SEP AG. When compiling and designing user documentation SEP AG uses great diligence and attempts to deliver accurate and correct information. However, SEP AG cannot issue a guarantee for the contents of this manual.

Docs latest icon.png Welcome to the latest SEP sesam documentation version 4.4.3 Grolar/4.4.3 Beefalo V2. For previous documentation version(s), check Documentation archive.


This article describes configuration of SEP sesam Exchange Recovery Pro. Note that the procedures introduced in this article are only the required configuration steps. For details on backup configuration, see Exchange Backup.

Exchange Recovery Pro is a powerful recovery solution for Exchange that allows you to browse or search through backed-up mailboxes and emails and to restore individual emails, calendars, journals, notes, contacts and mailboxes using simple drag-and-drop functionality. Exchange Recovery Pro is only supported on Windows systems and must be installed on the system that serves as the SEP sesam Server or SEP sesam RDS. To use full Exchange Recovery Pro functionality, all SEP sesam Clients using Exchange backup functionality must be updated to SEP sesam version ≥ 4.4.3 Grolar.

On Linux systems, Exchange can only be restored manually using an integrated SEP sesam restore wizard in combination with Exchange Recovery Pro to recover to a live Exchange server or mailbox.


Exchange Recovery Pro licenses are issued for a specific number of mailboxes. Only one such license is required since it covers all the mailboxes (user and archive mailboxes) in all Exchange databases. For example, for Database Availability Groups (DAGs) environments, you only need a single Recovery Pro license that supports all your Exchange databases. The license can be installed on different SEP sesam RDS systems so as not to overload your network. Note that you will not be able to restore your data using Exchange Recovery Pro if the number of backed-up mailboxes exceeds the number of mailboxes specified in the license! For more details on licenses, see Licensing.

Configuring the Exchange components


  • SEP sesam Server or SEP sesam Remote Device Server (RDS) running on Windows x64 with Microsoft Outlook 32 Bit and Microsoft .NET Framework installed; for details on requirements and supported Exchange versions, check SEP sesam OS and Database Support Matrix. An additional Outlook license is not required and does not need to be activated. The Outlook version can be one of the following: 2010, 2013, 2016 or 2019
  • Information sign.png Note
    If Exchange Recovery Pro cannot be installed because of the missing .Net3x, and the .NET Framework 3.5 installation fails every time, log in as administrator and use Microsoft DISM (Deployment Image Servicing and Management) tool to enable .NET directly from the command prompt:
    Dism /online /enable-feature /featurename:NetFX3 /All /Source:D:\sources\SxS /LimitAccess
    For details on using DISM, see the Microsoft article Enable or Disable Windows Features Using DISM.
  • Check Hardware requirements for SEP sesam Client, SEP sesam Server or RDS.
  • A SEP sesam Data Store of type Path, SEP sesam Si3 deduplication store or HPE StoreOnce is required for instant single item recovery.
  • If one of the the following conditions apply, it is necessary to manually restore the backup data to a Windows system that has SEP sesam Client, Exchange Recovery Pro and Microsoft Outlook 32 Bit installed:
    • Saveset is encrypted
    • Saveset is compressed
    • Saveset is stored on tape (physical or virtual)
    • Saveset is stored on DISK_CHANGE medium (sayFUSE, RDX or external HDD)
    • Saveset is stored on Datastore which resides on a non-Windows computer (e.g. Linux or AIX)
  • Make sure that there is sufficient free space on the Windows x64 system that will be used to recover the Exchange database and corresponding transaction log files.

SEP sesam components for the Exchange environment

  • Install the latest SEP sesam Client/RDS version (≥ 4.4.3 Grolar) on all Microsoft Exchange nodes with the default properties.
  • Repeat the installation procedure for Database Availability Groups (DAGs) environments (SEP sesam version ≥ 4.4.3 Grolar required).

Installing the Exchange Recovery Pro package

Information sign.png Note
It is highly recommended to install or upgrade to the version SEP Exchange Recovery Pro V7.6. Note that SEP sesam Exchange Recovery Pro V7.5 does not work on Exchange 2019!

Make sure that Microsoft Outlook (32-bit, 2010/2013/2016/2019) and SEP sesam Exchange Recovery Pro are installed on the Windows x64 system that serves as the SEP sesam Server or RDS. Outlook does not require special configuration; an additional Outlook license is not required and does not need to be activated.

  1. Download the latest SEP sesam Exchange Recovery Pro zip package from https://download.sep.de/extensions/groupware/MS-Exchange.
  2. Extract the files to a directory of your choice. Then open the Recovery Pro directory, double-click SEP_Exchange_Recovery_PRO_<version_no>.exe and follow the instructions. If any of the required components are missing, you will be prompted to install them.

Installing the Exchange Recovery Pro license file

You need a special license file for the SEP sesam Exchange Recovery Pro feature. Licenses are made available immediately your purchase/renewal is completed.

Information sign.png Note
The license counts all the mailboxes (user and archive mailboxes) in all Exchange databases. If the number of mailboxes does not match those specified in the license, restore will not work!
  1. Go to Start -> All Programs -> Exchange Recovery Pro. The message "License file not installed" appears.
  2. Click the License info button and import the license.ini file.

Adding Exchange as a client to SEP sesam environment

Once you have installed the SEP sesam package and the required Exchange Recovery Pro license, configure Exchange as a new client by adding it to the SEP sesam environment: Main selection -> Components -> Topology -> New Client -> add your Exchange client. For details, see Configuring Clients.

Information sign.png Note
Before proceeding, you should validate that you can backup to SEP sesam. Run a test Path backup manually to ensure that the backups work. For details on typical backup configuration, see Standard Backup Procedure.

Known issues

If you have any problems with Exchange, such as Exchange backup fails with VSS API error due to missing Microsoft Exchange VSS writer, check Exchange troubleshooting.

See also